I’ll get this escalated over to the marketing team to take a look at.
what about my situation?
Hi, what situation are you referring to?
Where is my mystery bonus. I made the deposit last Friday or Saturday.
Free spins and/or points seem slow to show up.
Got to love waiting 3 days for my wheel to be fixed and what do you know it’s still broken lost out on 3 days to get my promotion that’s promised with my weekly deposited very disappointed in this site
Been about 10 days for my bonus issue to get resolved and my deposit bonuses are 25-30-20 percent each week.
Umm. I think I made a qualifying deposit last week and didn’t receive any reward? I keep getting this error code. I believe I still have one more 777 wheel spin left.
@Bx10ng as I checked you were receiving the spins daily this week. I’m not sure what the error message could mean, however, some basic troubleshooting (clearing cache or trying incognito) should help.
Why am I not getting spins and rewards points THATS what my crypto exclusive section says on my account this wheel is ha it doesn’t even give more than one spin and when it finally does I got it he game and it still only gives one spin plus for t he er weeks I had no idea the wheel was available each day without deposits after making one deposit and no one gave me the spins I shoukd have gotten because I was not made aware even after several messages on here
I only got one spin this is not the first time this he happened I want my crypto exclusive rewards that it says in my account I should receive
I was told that they replaced my points and spins with the wheel for my weekly bonuses
When did they tell you that
If you are getting the wheel spinner you will not get the reward points and spins
I didn’t get my points or free spins after last deposit. Also what and where is this “wheel” everyone is talking about??? Thanks @moderators
Spins and points can take up to 48 hours to credit.
You do not get access to the wheel if you get spins and points unfortunately
Hello community. I havent received my cash back rewards for my deposit made last week and am still waiting on my escalated case from last week regarding the same issue of not receiving cash back rewards for the prior week to be solved. Come on cafe … . Whats the hold up? I am extremely frustrated, much like many of the other players reaching out in this community forum. Please fix. Thank you for your time.
@Brittao Your account is eligible for the Prize wheel and the self-lock perks such as cash back should not be added manually. Sorry for the long wait
What do u mean cash back isnt added manually? Why didnt i receive the cash back? I am an exclusive crypto member. The wheel is bad enough, but now ur telling me i dont get cashback either? Ridiculous!