how and what are bonus funds used for and why does it show a balance but cant access it. what is it used for
Your Cafe Casino account balance is made up of the Withdrawable, Locked, and Bonus balances, and you can always see it at the top of any page! With having an active bonus, keeping track of how the funds are removed from your account is pretty straightforward.
Certain bonuses can only be used on some Casino games and this is usually specified in the ‘Bonus Description’ along with the rollover/playthrough requirement.
HERE is a full help center article for more info about bonuses.
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So how do i know when i have meet my wagering requirements?
You can check the playthrough by looking at the bonus. It will give you a %.
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I got a $100 referral bonus. The requirements are 50× playthrough before any funds can be withdrawn. It doesn’t take a genius to be able to compute what this means. It means that $5,000 must be wagered before the player is eligible to withdraw funds right? Okay, so I wagered over $8,000 off of a $100 referral bonus and was still not eligible to withdraw any funds. Now, can someone explain this to me? Because I think I just got screwed over
You can check out this link for more information regarding rollover/playthrough - https://www.cafecasino.lv/help/bonuses-faq/what-are-wagering-requirements-playthrough