Never got my reward points or free spins for my crypto benefits
Waiting!
The timeframe on rewards is up to 48 hours, as advised by CS.
What is this wheel everyone is speaking of as well? I made 4 qualification deposits yesterday alone and I ain’t spun no wheel. I ain’t even received my crypto member perks yet I know u say 48 hours but in the past 2 years of being a crypto member it’s never been longer than 2hours after deposit was made did I have my perks so pardon me for inquiring about something that I am questioning because of past 93weeks of claiming it. Lol
@JustSett this has been escalated to the marketing and we need to wait for the response. We don’t have further information I’m afraid.
i never got anything like that can you add them please
It seems that you did receive the normal 25 free spins and 15000 reward points last week instead.
@moderators thanks for being completely helpful and resolving my issue lol, basically for ripped off for min. deposit for free spins/bonus points only to be told it’s supposed to be a prize wheel then told I’m not eligible for anything. what a fucking joke
Note that we can simply escalate to marketing and await their response. We did not send the message you received. I have looked into this and was able to get it sorted for you.
I never recieved my crypto exclusive spins and points again. This is the 5th time i have to come on here or chat to get them…i always got them right away now it seems im getting robbed of all bonuses.
These are available on your account now.
Never got my spins and points from mondays deposit. Please add
@supersport35 you have made 3 deposits and received 3 sets of spins and 1 set of points, you are all caught up as it stands.
I can’t activate my free spins on 777 Deluxe. Please fix this.
@Shanepantano Please follow these troubleshooting steps:
- Please run a speed test (speedtest.net);
- Try different networks (Wi-Fi / mobile data);
- Log out and log in again;
- Try incognito browser;
- Clear browsing data;
- Try a different browser;
- Try a different device (ideally switch from mobile to desktop and the other way round);
- Check the device if its in roaming mode.