Ever since the website was serviced on the 19th I’ve had issues with my crypto exclusive benefits. I had to request my account be changed into a crypto member account again, but 48 hours later and still nothing has changed. I havent Gotten my free spins or points.
Hi @Jaebae53, you’re in the crypto exclusive program. Last week you received your benefits on January 17th. This week there no qualifying deposits yet.
I appreciate You getting back to me so quickly, but there is a qualifying deposit that has now been made and i still haven’t received any response or update on when the free spins and points will be posted to my account
Qualifying deposit for crypto benefits is $30. The deposit you made this week is lower than that.
Where’s my free spins with rewards points?
@Raymondgo10 the benefits were received as I can see.
I’m crypto exclusive and never get free spins. I used to get a deposit bonus every week but the same bonus has been in my account for 3 weeks now and I can’t use it! I’m crypto exclusive and they sent me a bonus that CANT be used with crypto! I keep emailing them and they send me back a generic message every time telling me it’s to my advantage to use the bonus and then they give me the instructions. I’m not an idiot. I know how to use the bonuses. This one CANNOT be used. It says to pick a different deposit method. I’ve asked them to remove it and give me a bonus I can use but it’s useless! No one will help. I’ve sent pics with proof.
Doesn’t matter. They are going to cheat you anyway
I have had the same issue with that bonus and was told it was my fault because I spent the funds before contacting customer service. It’s not right to continuously leave that bonus available when they are well aware now that it doesn’t work
i never got my spins and points either for my crypto exclusive deposit
Sign up where? Also I still have the same unusable bonus on my account. Going on close to 4 weeks now… They won’t give me a new one because they think I just haven’t used this one. Well it’s not usable considering my only option of deposit is crypto. So, even though I may not be part of crypto exclusive as you say, that’s literally my only deposit option.
Gambling is gambling. They don’t cheat you. Play responsibly. I’ve won A LOT this past week on their sister sites. I’ve also lost a lot at times. It’s all about playing responsibly. Casinos weren’t created in favor of the gambler.
@supersport35 you should be getting a Prize wheel to spins, where you can win from 1 to 1000 Free spins once a day.
Walter can you please add my crypto perks to my account haven’t received them from my last deposit
@Adam82 you need to spin the Prize Wheel where you can get up to 1000 spins once a day.
Can you add it for me please it’s not showing up
@Adam82 You already made the spin today, and received the spins
I have not received my freespins nor my player points for my deposit and being a crypto exclusive member
The timeframe for these is up to 48 hours after deposit.