***Daily Prize Wheel***

Man ive been waiting on 100 free spins for like a month. Everytime i get 5-20 spins, they come quick. But alot of times if i get a good number it takes a week or more. Its never taken this long tho. Mods can you chec this for me?

@Mikecaze We see that the free spins were added for 777 deluxe earlier :slight_smile: if you need us to look into anything else, please let us know!

Yes can you tell me wich day the 100 free spins were added? Ive been waiting almost a month. If they were added i wouldnt be checking for them everyday.

Ive checked the bonus tab in the transactions menu. I cant find them. Like i said, this has happened before and usually it does pop up within a couple weeks. So i didnt feel the need to ask for help. But this time i really dnt think its coming lol. Oh well.

@Mikecaze I’m not seeing that you won 100 Free Spins in August. I can check older data if you could provide exact or approximate date. Generally speaking you received all the spins you won on the Prize Wheel in August.

Continuing the discussion from Free Spins/ Rewards:

Shoot I don’t even receive the crypto membership bonus I don’t think I ever received it to be honest I just started getting to play the wheel because I waited on hold for 3 hours to let them know. And when I do get the wheel spin it’s like 3 free spins why ever promote 1000 free spins ???. Has anyone ever hit the 1000 free spins on the wheel.

We offer a Crypto Exclusive program which consists of a Daily Prize wheel for 7 consecutive days, to which your account is eligible for.
As for the wins, we have seen many accounts winning 1000 free spins, however, this entirely depends on the swing of your luck.

I’m so tired of this bs prize wheel… out of my last 14 spins I got 20 once and the rest were 5 and 3! You can barley win anything getting 100 spins. I’m not making a qualifying deposit anymore for this wheel it’s beyond rigged to hit the low numbers.

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Since it awards players on a random basis, it’s hard to give any advise.

50 free spins not 1 cent won. Not a single win. This is virtually impossible. So you tell me. Smh

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@ Arnie I know this is old, but I didn’t know you replied. In the message they sent me, they said I received spins on the 8th at 1:51. You said my winnings from the 6th were issued at 1:51. Either I got my spins from the 8th issued at 1:51 or that was my winnings from the 6th spins, it can’t be both!! I got robbed 100 spins plain and simple. You can literally see it. Lol. Not that it matters anymore. This promotion is a joke. It’s incredibly insulting that I didn’t even receive 100 of the spins I earned. I spun three times at 100 spins each. However, I won 100 spins 4 times in a row. Clear as day. Thank you for responding, but again, it’s incorrect.

I hit 1000 spins one time which got me around $239 and I was able to play that out to cash out at around $700. It doesn’t happen often but it does happen.

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I’m not the only one I guess? This bonus wheel is a joke. First of all it states that you have in one week of getting over $30 of Bitcoin deposited into your account. And once you get over the $30 mark your seven days worth of free spins starts on the wheel… most the time I deposit 40 or 50 so I only have to deposit one time and it gives it to me well this week I was a little short so I made an $11 deposit a $20 deposit and then two days ago I didn’t do the math right when I tried to add $33 of bitcoin it only put in $29.93 so even if you could only make one deposit to get the spinning wheel started for yourself for seven days straight. Do you think they would make an exception over seven cents especially being a long time loyal player so no I need the $29.93 deposit lol bitcoin and the wheel started for me like expected. I spend the first day for 100 spins then I spun the second day which was yesterday. And it gave me 50 spins… which is pretty cool because the first few weeks of getting the spinning wheel there was multiple times I got zero spins in the most I would get in one week was 10 spins I wouldn’t win nothing but I got my 7 straight spins and that’s easy for them to honor well? Last week I was lucky and I got 200 spins once 100 spins twice 50 spins twice and the rest was whatever but I got my seven days straight …. This week like I said it was kind of short money week so I had to make three deposits for four deposits maybe to get over the $30. Once you get over to $30 with multiple deposits, then your 7 days worth of free spins on the wheel Starts … this is gonna be long like I said the first day which was two days ago was the day I made it over the $30 mark so I spend the wheel and it gave me 100 Spins right on right? Nowremember they’re only 20 cent spins… I won about $60 which gave me something to play which I lost automatically which probably is a coincidence. I spun yesterday and it gave me 50 spins went about $15 … so that’s two days worth of spins you’re supposed to get 7 days… I think we can all agree that the day you get over the $30 mark because you can add multiple deposits to get over $30 for the week. Don’t you all agree that as soon as you make it over that Mark the computer automatically start spins which is one spin a day every 24 hours correct? It’s not gonna give you two days of spins and then start over correct? The systems not gonna say OK we’re gonna turn this on for you to spin for 7 days straight …. And let you spin 2 times in 48 hours and then say oops? We’re screwing you out of your next five days of spins… don’t you all think the logical answer to this is? There was a mess up with a Cafe casino system, causing this, so instead of calling them do you think it’s such a simple thing in the obvious fix that you just message them in the live chat? So you explain your case but you do it in a nice way and not a long drawn out message like this but they come back and tell you what you only deposited $29.93 the promotion states you have to deposit over $30 but don’t worry you can do it in multiple deposits…
You know that feeling you get inside when you’re about to blow up right away but you just decide not to? I got that blood boiling feeling right after that because I knew it was gonna be a fight. I said to the live chat person, Luis OK I get what you’re saying, but I must not have explained what happens correctly because obviously looking in my transaction history you’re not looking at what you’re supposed to be looking at I made multiple deposits the last deposit being $29.93 exactly because I deposited 33 and there was a Blockchain fees, but no problem that put me well over the $30 mark and you guys only let me spin for two days and then you stopped my spins telling me after deposit again. OK everybody that right there should be a no-brainer? Luis should’ve said OK I see that right here no problem. Let me start them over for five days but no he kept telling me how he understands what I’m saying and I’m right, but the promotion is subject to change at any time and not guaranteed so now I’m getting Hella mad I said some things I shouldn’t of said actually yes I should have said them they don’t need to be so sensitive. I got off the chat and remembered oh weird today is the one and only day they took their phone number out of my account for options to contact them. I’ve been a loyal player for two years so I went on Google got the number called. Got on the phone with a nice lady. I forgot her name went through this whole situation, and I swear they are like robots programmed to be like cattle and not think outside the box and only go by what their script tells them to say when we complain about a bonus, not working she has the nerve to tell me this on the spinning wheel. The amount of spins you get counts is one dollar towards the bonus, even though they’re $.20 Spins… so since I want $60 out of 100 spins at $.20 each that means it counted for $160. I got 50 spins. The next day made like $20… then she said that there’s a possibility I could have played out my maximum wins for the seven days worth of spins in the first two days? So I said possibility or is that what it is can you bring that up in the promotion rules and terms? She said she can’t do that she’s just speculating and that’s OK to do being that they can change the promotion terms for any reason anytime they want and I said OK say I knew that there was a maximum amount you can win a half of 7 days of spins? And it’s the same all across-the-board right? Then what is that maximum amount? Because if you’re telling me I did that possibility and you’re telling me that you spin counts as a dollar even if you don’t win on the 20 cent spin? You’re telling me that in two days between 150 spins if I wasn’t to win anything it would’ve been $150 but since I did win something $60 and $20 it would’ve been it $230 so you’re telling me that $230 is the maximum amount you can win even if you’re counting $.20 free spins being a dollar apiece even if you don’t win? She says we want our players to have a chance to win more and I said how does this make sense? Why do you guys offer 1000 Spin win on the wheel. If you’re telling me the max I can win is $230 in the seven days counting dispense being a dollar apiece automatic before you even start spinning ? I don’t think that’s correct at all why would it be $230 for the week? She said this in the didn’t make sense at all but she told me this is just my speculation of a possible thing that could’ve happened and whether it is the case or not? We are permitted to change the bonuses the rules the terms at our leisure and I said this doesn’t make any sense OK? How come last week when I got damn near 500 spins? You guys let me spin the wheel for 70 straigt ? She said congratulations on your spin winds and I go I didn’t I want $20 on a 200 spin day my winnings altogether in the 7 days worth of spins. Was only around $100? Then she started getting confused and then she kept saying over and over again. Our terms are subject to change upon our decision or terms are subject to change any time and I said wait a minute? How come I got 7 days worth of soins the last week and if they count as a dollar a spin already even if you don’t win on the 20 cent spi that’s like 500 bucks? Even though what you’re telling me is BS why is it changed to 230 bucks this week and they don’t even let me spend for the full seven days? It just got ridiculous and pointless because she kept telling me I understand what you’re saying sir. I completely understand how you feel upset about this however, you did not make the full $30 a bitcoin deposit you only made $29.93 deposit but don’t worry you can add more to get over the $30 to get your seven days worth of spins the seven days is automatic the computer only allows 7 days worth of spins. And is triggered only when you get over $30 worth of bitcoin deposits that could be one deposit or that could be multiple deposits as soon as you get over $30 the system only generates 7 worth of spends every 24 hours. It doesn’t generate two days worth of spins and I said OK OK now we’re getting somewhere you’re answering my question what you have been avoiding the whole time so now you could kindly add my five spins to my account that you guys owe me.!! then she told me that I did not make over $30 deposit and I have to get over $29.93 for them to add my Spain’s and I know they knew what I was saying and they were playing stupid. I laid it all out there. I said I did everything you said you then told me there’s a slight possibility I could’ve got over the threshold you told me that spins count is a dollar win even if you don’t win even though they’re $.20 spins you told me a bunch of BS that’s not in the terms and conditions and the only answer is yes Mr. miles we owe you five days left of spins every 24 hours but you’re like cattle and you only go one way you don’t look at the big picture so I’m not getting anywhere with you so basically guys, cafe Casino not only has me on a four month lose streak but they will rip you off on the bonus and they will do everything in our power to play stupid and not understand what you’re saying, even though you break it down for them because when you break it down for them, they’re gonna tell you you are being rude, which will lead to a message long like this for you guys to read in most of you won’t read it because it’s too long, but you should read it because I break everything down into facts and by their rules in this not by emotion so this just goes to show that they do not give a crap about customer service notice so I do not cuss in this post. They have took down a lot of mine for saying little things like hell, and see if they do it for that you guys owe me don’t give me some stupid response about your deposit bonuses shove them up where the sun don’t shine Café in Casino.

This was so long it was a long novel of a message, but I broke it down so everybody can follow step-by-step on how stupid these guys are, and how they will rip you off and they will turn you down on what they owe you even if you break it down to cold hard facts with them and proof, all they have to do is pretending, didn’t hear what you said or keep answering what you’re telling them with. We can change our rules for any reason anytime even if it’s case by case scenario, so guys, there you go, I would love to see how the admin answers this. You guys owe me five days for the spins. I don’t have anything I can say for payback if you don’t but where I come from in the line of work, I mean, if people don’t pay you what they owe you? And they rip you off and don’t hold up to their words as men? Somebody like me shows up at their doorstep in the middle of the night knocking, and that’s not good, but don’t take that as a threat because you guys are in curacoright? look, I’m just this to you guys in Cafe Casino tpeople, because in life, you’re expected to be true to your word, and not rip people off and obviously nothings gonna happen you guys for this lol. And I’m not an Internet gangster, the keyboard thug no, I’m not that. However, I’m just shining a light on people not getting what’s coming to them because they’ve spent their life behind the keyboard and used to ripping people off and disrespecting them and that’s what cafe Casino has done to me this week and every week on my bonus is really, especially how you guys claim to drop free spins and free cash in peoples boxes all the time no you don’t you never give free bonuses when you ask especially if you’re a Bitcoin depositer only player you’ll get anything other than the BS that they give you for your $30 deposit or over in a week and then you’re not even guaranteed to get that if the customer service agent is reading this has anything stupid to say just go back in my message thread with them you guys seem to not be able to do that when you guys are wrong and then go back to the phone conversation and then when you realize you’re wrong at least this time you’re not gonna be able to go back I’ll be calling you guys are retard or something to turn it into something like that so you don’t answer my questions and fix what you guys messed up. put your heads out.

You’re not gonna get them I made my over $30 deposit and they only let me spin for two days straight I spent fo 100 spins and then 50 spins Today I want to spin and they told me oh no you didn’t make the full deposit to get over $30 bitcoin I said why do they only give me two days worth of spins then I’m supposed to get seven they can’t comprehend and understand facts and straight answers or straight facts so they went off into a tangent about they can change the rules at any time and notice each spin is worth a dollar towards your wins on these free spins that are only $.20 a spin so if you got 1000 free spins then that’s $1000 before you even play even if you don’t win that much whatever you win is going to count towards that so see you win $200 out of those? It’s gonna count as $1200 now I didn’t get anything near that and they told me that I could’ve got over the threshold for the seven days so if they set a mark of $300 just say there’s $1000 that’s your thousand free spins is over that Mark and I know what I’m saying doesn’t make sense it’s so simple stupid that you don’t think that they would do that to you because it’s just ridiculous but they do and when you complain about this, they’re going to tell you that they can change their rules at any time like they did me if that was true that the $.20 bins were worth a dollar apiece that means out of 150 Spins I got in two days straight ? Before they turned it off so I only got two days of spins? That would be $150. Well I want about $80 in those two days so what $230 and they’re telling me that there’s a possibility I got over the threshold so they are making me restart my spin so I have to make another deposit lol come on now these guys are bad. Cheaters last week I got my full seven days worth of spins I spent for 200 spins I spun for 100 spins twice I spent for 50 spins once and then everything else was a blur but that’s way more than I got this week in my two days of spinning so basically I did my end of the deal to get my seven days of spins every 24 hours but they decided that I only get two days of spins lol so they’re full of shit and they will rip you off and don’t be surprised to not get them at all but if you do get them you’re not going to spin for 1000 I forgot to say last week when I got like 200 spins it cut it off at 50 spins because I would like $40 in the 50 spins

@Sleeper13 to be perfectly honest even though you provided a lot of details I’m really confused and not sure what happened. Please message me and I’ll look into it. Just outline the main points, when you made a deposit? Which dates you didn’t receive the prize wheel for so I can help you as promptly as possible.

My bonus wheel seems to be stuck on the low numbers, 1 and 5. Very disappointing and I don’t understand it if it is random?? The position of the wheel should fluctuate!

This promotion is driving me crazy. My wheel seems to be stuck on the low numbers, 1-5. I thought this wheel was random?

Prize wheel landing on the same numbers multiple times happens due to random chance, it does not mean that it’s stuck even though it may appear so.

Well, it’s just strange. Happened again today, got five spins. Always the same.