If you are missing any slot payouts please pm us the details and we can get it looked into for you.
I made a qualifying deposit on the 5th of this month and havenāt been able to spin the wheel even onceā¦I talked to someone earlier for over an hour via live chat and they told me I would have to make another qualifying deposit since it was a ānew weekāā¦I tried telling her that the promotion for the prize wheel literally states you can spin the wheel once a day for 7 days following the day of your deposit! And she told me there was nothing she could do and that she was refusing my bonus request because they have the authority to do soā¦can someone please clarify that personās actions and help me out, please ha?!
@FrOsTyP can you please try clearing cache and cookies, or different browser and device. Please les us know how it goes.
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Yes that was the very first thing i tried. I went over everything with the agent including going in incognito mode, a different browser and even a different deviceā¦and still nothing helped
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Thank you for clarifying. Weāll further escalate this for review.
2 days spinning wheelā¦. First day 5 spins won 0 dollars 0 cents. Second day 3 spins collecting 0 dollars 0 cents. Even with all considered Iām still hopeful for spin 3. Anyone getting 1000 free spins? And donāt even tell me you won 0 dollars 0 cents. Please share spin results.
@moderators where is my spin on the wheel itās gray and an error code is popping up in the bottom right corner
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@youvegotmale I can see that escalation has been made by the CS team, weād need to wait for the resolution.
Every monday i receive my crypto rewards this week they didnt put it had a chat yesterday and representative told me they would be in my account by 5pm but they werent so whats going on
Please help, Deposited $30 worth of crypto for the last 2 weeks and ive been unable to redeem my prize wheel spin.
Thank you
Hello, I deposited over 30 as well but did not get the wheel, my 25 free spins, or my 1500 reward points either. This is not right. I have been a member for a while for the crypto. and still canāt get anything. I have been on chat for two days now, and still nothing: no 25 free spins, no 1500 reward points, no wheel. just wrong
Same!!! Three weeks of this already
Weāll be checking with the promotions team. Meanwhile can you please try clearing cache and cookies, or different browser/device?
So apparently the daily wheel has a max payout of a dollar a spin. So 3 spins would be 3 dollars, 5 spins would be 5 dollars etc. Itās not posted anywhere on the site but theyāll consider adding it. Is this even legal?
If youād read when you use the free spins for the game it plainly says max payout $dollar amount Iāve checked it every time and it says itā¦
The max payout is $1 per spin apart from the 1000 spins, and the max on that is $500
1000 u dont see that i got screwed out of it the 5th