Man the wheel has been brutal on me maybe I’m doing something wrong it keeps spinning the same number every day for a week. Is there a way to refresh my wheel even after cleaning my cookies and candy jar?
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Please try our troubleshooting steps and let us know if the issue remains so we can escalate to respective team.
- We highly suggest that if you’re using a phone to use Google Chrome as a Browser and to switch to incognito mode.
- Clear the cache and cookies from your browser.
- Make sure your internet connection is stable. Preferably, use wired internet rather than WiFi.
- Re-start your device.
- Try using a different device if applicable.
- If you’re using your mobile phone or tablet, please ensure you’re using mobile data and not WiFi.
- For the best experience, use a PC, wired internet connection and Google Chrome browser on Incognito mode.
Mine isn’t working either and I have followed all the instructions
Can you please drop a screenshot here? I’ll collect and escalate those to our technical team.
I already see points added from the wheel today around 12:30 AM, is that not the case?
Thank you @Ashlee @moderators @Walter
It seems like the site has been acting really strange lately and a lot slower. I’ve tried everything in my end to make it smoother and now I am receiving up to 10 messages per spin of the wheel to l
et me know my points are ready from spinning the wheel. Can you look into this please and fix it?
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Hey, will take a look for you.
Did you clear cache and cookies? I believe those messages stopped after you did it. I don’t think you’re getting any more messages at this moment.
The when is a joke 1$ maybe 3$ if I’m lucky I didn’t sign up to spin a wheel
This is now what all players receive.
Hi ive upgraded so I can be eligible for the daily spins, but I still cant use it
I believe this was already handled by CS
Moderator, inform your management that the prize wheel is in need of repair. It seems to be heavy on one side. This is break down of my last 21 spins.
4-.75
2-1.0
5-1.50
8-3.0
1-50.00
1-100.00
Though I am thankful for the $50 and $100, actually had some game time to play. The constant low spins are a little suspicious, last 7 spins $3 and below, doesn’t seem random to me. I understand casinos have upper hand, but, can’t they at least be fair, when it comes to bonuses.
Thank you, we’ll pass this on.
I’m honestly surprised that you’ve gotten 50,000 and 100,000. It is for sure heavy on one side which is irritating. Probably out of at least the 100 spins I’ve done and the best I’ve gotten is 15,000 points one time. I think 7500 points twice, 3000 points once or twice and the rest are 500,750,1000,1500. Seems insanely rigged and pretty ridiculous for a promotion if you ask me. This site is the worst out of all the sister sites as far as perks go imo.
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