***Daily Prize Wheel***

Promotions
#1623

Now the wheel is working but says I’m not eligible because I need to make a deposit? What about the days I missed after I did deposit? @moderators @Arnie

#1624

Kindly note that not all deposit methods are eligible to receive the Prize Wheel. Send us a PM if you have any more questions.

#1625

So I’m confused on what’s going on I’ve been waiting for this maintenance to be over with right before all the maintenance I deposited over $30.00 and then maintenance started so I’ve been waiting patiently and now it tells me that I’m not eligible for it what the heck?

#1626

Multiple deposits are allowed, provided they add up to $30 or more, you have not made the qualifying amount this week. However, eligibility can also depend on the method used and the timing of the deposits. PM us if you have any further questions.

#1627

Yeah well I had like 3 or 4 more days of spins that sucks

#1628

Yep chatted with 2 reps no luck…i hope everyone else has better luck getting their spins…when i look thru my history it shows deposit closed everyday for the last week but i havent even played since all this started…

#1629

Kindly note that in order to receive the perks, you must make a qualifying deposit each week. If no deposit is made, the perks will not be available.PM us if you have any further questions.

#1630

So the prize wheel was down in my account for over a week so I wasn’t able to retrieve those perks everyday. Now it’s back up and says I’m not eligible, is there something that can be done about this because I missed over a weeks worth of spins because it was down?

#1631

Hi there, From what I can see, you were able to spins twice today which is the maximum you can do. You can try again tomorrow.

#1633

Okay do it manually because I e been trying for months

1 Like
#1634

Hi @Topnoth8590, I see the prize wheel was issued to your account today, please confirm if all is well your end?

#1635

I have gotten the $500 prize on the wheel twice since it started. Mostly it’s between 1.50 and 7.50 but I have gotten the higher amounts too

#1636

Hello everyone , I deposited the required $30 and still have not seen the spins on the prize wheel . I have contacted customer support over and over and nothing? They even told me that my case has been escalated…? What ever that means . Why is this so difficult?

#1637

This actually happened to me my very first time. I had to go into Google Chrome into Incognito Mode and log in. It worked and I never had to do it again. I use Safari and have had no trouble since. Hope it helps

2 Likes
#1638

Sent you pm.

#1639

Thank you for sharing your experience @jewell36 . We’re glad to hear that switching to Incognito Mode in Chrome helped resolve the issue, and that everything has been working smoothly for you in Safari since then. Tips like this can be really helpful for others who might run into similar problems. Appreciate you taking the time to contribute!

2 Likes
#1642

I did to I deposited 70 three times I never got to spin the wheel

#1643

Kindly note that your account is not eligible for this promotion I’m afraid @drowsylokster.

#1644

I’m wondering the same thing. Why the prize wheel is horrible! I used to get a decent amount of points but now I’m getting 500-3000 points only. This has been going on for months now and I don’t understand it. It’s frustrating!

3 Likes
#1645

Thank you very much for your feedback @ssabrinam. Kindly note that the amount received on the Prize Wheel is random and we do not have control over it.