***Daily Prize Wheel***

Which is crazy that it randomly give me the same 3 amounts every time. Lol

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I only get 1500 or 3000 every day. There’s no way that’s random. Hundreds of spins that land between 1000 and 3000? Random? No. Favors the house for sure.

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It wouldn’t be that big of a deal if they didn’t lie about it. Lol

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We’re truly sorry that you feel this way @Lottzilla and @Hazmat47 but we do appreciate your honest feedback.

Prize wheel still sucks. 2 more months of crap spins.

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We’re really sorry to hear you’re not enjoying the prize wheel right now. We understand how frustrating it can be when the spins don’t feel rewarding.
If there’s anything else we can do to help, just let us know!

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I would have to agree with the majority of players who state that the prize wheel isn’t random and doesn’t produce much other than the lower end of reward points . After making a couple small withdrawals at the casino , the wheel hasn’t landed on anything more then 3000 pts for the last few months . It seems the only available prizes from my account are 500,750 or 1500 pts … there’s no way it can be random and consistently land on the same 3 “prizes” every day I spin it . A .50 to 1$ prize isn’t really much of a reward , but neither is the crypto rewards program in general. My experience over the last 8 years as a member of this casino is that very few bonuses or promotions are offered.

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Hi @sadfred , Thank you for your feedback and for being a valued member. We understand your concerns about the prize wheel and the rewards you’ve received. While it’s designed to be random, we acknowledge that repeated low-value results can be frustrating. Your comments have been noted and will be shared with our team for review. We’re always looking to improve and appreciate your continued support. For further assistance, feel free to contact our support team directly.

The bonuses and rewards used to be really good. I’ve been playing for about 4 years. Just recently the offers declined dramatically in my opinion. I just got a MONTHLY bonus of twenty spins. That type of Monthly bonus is horrible. Just venting because I know nothing will change.

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Thanks for reaching out and for sticking with us for 4 years.
We totally get where you’re coming from.If you ever want us to take a closer look at your account , just give us a shout always happy to help however we can.

I have not gotten to spin the free spin wheel?!

@Tmbarie999 You need to be enrolled on the crypto exclusive program for this.

I am in the program

You are not. I can opt you in if you wish?

Yes, if you look at previous chats I was supposed to be already

How long until those crypto points are rewarded?

Give me a moment I’m just checking on your account.

You have received the prize wheel today.

The prize wheel is a “Rewards Promotion” as advertised. I have consistently made the required deposits to keep my account eligible for the Prize Wheel promotion.

I haven’t even earned enough reward points to cover my $30 deposit that I had to make in order to receive the 7 days of spins in over a month.

From July 1st-June 24th: I spun the wheel and received a total of 36,000 points. If you factor in my Level 5 redemption rate of 1,500 points = $1 that’s only $24.

From June 23rd-June 17th: I received a total of 20,000 points, which is equal to only $13.33.

From June 16th-June 10th: I received a total of 27,750 points, which is equal to only $18.50.

From June 9th-June 3rd: I received a total of 19,750 points, which is equal to only $13.17.

From June 2nd-May 27th: I received a total of 69,500 points, which is equal to $46.33, finally amounting to more than the required deposit of $30.

4 straight weeks of low “rewards” that equate to an average of $1.88- $3.43 each day in bonus funds.

That’s beyond pathetic. It’s discouraging. Not enticing. Not beneficial. It’s insulting to loyal players that remain dedicated. Day after day, spin after spin, it’s become more blatantly obvious that the Prize Wheel is aimed to get players to make that initial crypto deposit without providing truly randomized “Rewards” thereafter.

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Thank you so much for your detailed message,appreciate the time and effort you’ve taken to break everything down so clearly.
We’re very sorry to hear the rewards haven’t met your expectations. We understand how frustrating it is to stay consistent and not feel like the value is there. Kindly note that the Prize Wheel is randomized.
We truly appreciate your loyalty, and if there’s anything else we can check or help with, please let us know.