Which is crazy that it randomly give me the same 3 amounts every time. Lol
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I only get 1500 or 3000 every day. Thereâs no way thatâs random. Hundreds of spins that land between 1000 and 3000? Random? No. Favors the house for sure.
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It wouldnât be that big of a deal if they didnât lie about it. Lol
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Weâre truly sorry that you feel this way @Lottzilla and @Hazmat47 but we do appreciate your honest feedback.
Prize wheel still sucks. 2 more months of crap spins.
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Weâre really sorry to hear youâre not enjoying the prize wheel right now. We understand how frustrating it can be when the spins donât feel rewarding.
If thereâs anything else we can do to help, just let us know!
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I would have to agree with the majority of players who state that the prize wheel isnât random and doesnât produce much other than the lower end of reward points . After making a couple small withdrawals at the casino , the wheel hasnât landed on anything more then 3000 pts for the last few months . It seems the only available prizes from my account are 500,750 or 1500 pts ⌠thereâs no way it can be random and consistently land on the same 3 âprizesâ every day I spin it . A .50 to 1$ prize isnât really much of a reward , but neither is the crypto rewards program in general. My experience over the last 8 years as a member of this casino is that very few bonuses or promotions are offered.
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Hi @sadfred , Thank you for your feedback and for being a valued member. We understand your concerns about the prize wheel and the rewards youâve received. While itâs designed to be random, we acknowledge that repeated low-value results can be frustrating. Your comments have been noted and will be shared with our team for review. Weâre always looking to improve and appreciate your continued support. For further assistance, feel free to contact our support team directly.
The bonuses and rewards used to be really good. Iâve been playing for about 4 years. Just recently the offers declined dramatically in my opinion. I just got a MONTHLY bonus of twenty spins. That type of Monthly bonus is horrible. Just venting because I know nothing will change.
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Thanks for reaching out and for sticking with us for 4 years.
We totally get where youâre coming from.If you ever want us to take a closer look at your account , just give us a shout always happy to help however we can.
I have not gotten to spin the free spin wheel?!
I am in the program
You are not. I can opt you in if you wish?
Yes, if you look at previous chats I was supposed to be already
How long until those crypto points are rewarded?
Give me a moment Iâm just checking on your account.
You have received the prize wheel today.
The prize wheel is a âRewards Promotionâ as advertised. I have consistently made the required deposits to keep my account eligible for the Prize Wheel promotion.
I havenât even earned enough reward points to cover my $30 deposit that I had to make in order to receive the 7 days of spins in over a month.
From July 1st-June 24th: I spun the wheel and received a total of 36,000 points. If you factor in my Level 5 redemption rate of 1,500 points = $1 thatâs only $24.
From June 23rd-June 17th: I received a total of 20,000 points, which is equal to only $13.33.
From June 16th-June 10th: I received a total of 27,750 points, which is equal to only $18.50.
From June 9th-June 3rd: I received a total of 19,750 points, which is equal to only $13.17.
From June 2nd-May 27th: I received a total of 69,500 points, which is equal to $46.33, finally amounting to more than the required deposit of $30.
4 straight weeks of low ârewardsâ that equate to an average of $1.88- $3.43 each day in bonus funds.
Thatâs beyond pathetic. Itâs discouraging. Not enticing. Not beneficial. Itâs insulting to loyal players that remain dedicated. Day after day, spin after spin, itâs become more blatantly obvious that the Prize Wheel is aimed to get players to make that initial crypto deposit without providing truly randomized âRewardsâ thereafter.
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Thank you so much for your detailed message,appreciate the time and effort youâve taken to break everything down so clearly.
Weâre very sorry to hear the rewards havenât met your expectations. We understand how frustrating it is to stay consistent and not feel like the value is there. Kindly note that the Prize Wheel is randomized.
We truly appreciate your loyalty, and if thereâs anything else we can check or help with, please let us know.