***Daily Prize Wheel***

Promotions
#2009

We understand your frustration. We hope this can be resolved as soon as possible. @ssabrinam

1 Like
#2010

My account was with $30 wheel soin for 7 days, suddenly they changed it $50 wheel spin hardly 2 or 3 days. Why this change and please revert back to $30 wheel spin.

#2011

Iā€™m sorry, but weā€™re unable to revert or manually adjust these offers from our end.

Promotional offers such as Wheel Spins are reviewed and managed by the Marketing Team, and eligibility requirements or offer amounts may change based on periodic account reviews and other factors.

Unfortunately, we do not have control over those changes, nor are we able to modify the offer once it has been assigned to the account.

#2012

Thank you , kindly waiting over here lol. Will check back for updates hopefully you guys get it fixed soon. have a great day.

1 Like
#2013

Appreciate the patience. :pray:

#2014

Prize wheel is finally fixed!

1 Like
#2015

Thanks for the feedback. :pray:

#2016

It is still not working for me :frowning:

#2017

Weā€™re still looking into having this resolved. We appreciate your patience.

#2018

Itā€™s been over 10 days and I still havenā€™t received my spins that werenā€™t given to me when the wheel was down! Horrible!!!

1 Like
#2019

Yeh kind of strange why so long . We should get another compensation at this point . Hopefully fixed soon

1 Like
#2020

Wheel is wack!!! Only got one spin yesterday and today back to ā€œplease depositā€ smh

1 Like
#2021

Weā€™re truly sorry that this has taken so long to have this resolved. We appreciate your patience and understanding.

#2022

Hopefully it will be fixed very soon. Please note that we do not handle compensations over the forum.

#2023

With all due respect, your team donā€™t honor compensation AT ALL! lol

1 Like
#2025

Weā€™re unable to handle compensations on the forum @Eddwin17.

#2026

Me too Iā€™ve made multiple qualifying deposits and keep getting hung up on or told they donā€™t know anything is so unprofessional

2 Likes
#2027

Checking on this.

#2028

There are 2 requirements that must be completed:
Make a deposit of at least $50 in a single transaction.
Wager at least $50 on Casino games.
The Prize Wheel should become available within a maximum of 4 hours after both the qualifying deposit and wagering requirements have been completed.
We apologise on support behalf.

#2029

I was only able to spin the wheel 3 days instead of 7.

1 Like