WHAT!!! $150 to play the prize wheel??? @moderators
4 hours later and still no response SMH
This is being handled via PM.
Is the prize wheel down???
Hi @ssabrinam apologies for the delaed response, let me check this for you and I will be with you soon via PM. Thanks
Thank you!
You are always welcome.
Is the prize wheel down? It’s saying I need to make a deposit but I deposited over $700 yesterday. Thanks
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Same here. They say they’re looking into it.
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Yes, sorry for the inconvenience, the prize wheel is currently still down.
The team is actively looking into the issue and working on a fix. We appreciate your patience and will update you as soon as it is resolved. 
Is the wheel down for everybody or is it just some individuals?
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Yes, we would like to empathize for any inconveniences caused… You could also refer to the message above from @June
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Anyone’s prize wheel working yet???
We’re afraid not, sorry to say… We could confirm that the matter is still being investigated though.
Thank you for the response
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Thank you for your patience and understanding. Once the issue has been resolved, we will notify everyone in this thread and post an official announcement here.
It appears the prize wheel has gotten more expensive, for less slim chances to win points that then carry a 40x play through… the wheel used to be 30$ for 7 spins, and the play through on the points was 10x…. So to be clear, the playthrough on the points changed by going up 300%, the amount to qualify for the prize wheel spins almost doubled, and the amounts of spins were then reduced by more then half…. Are there Any other ways you guys can reduce player benefits while calling it a promo??
It’s like you guys sit there trying to come up w ways to screw players out of any type of perks….
Hi @sadfred Thanks for your feedback and I understand your frustration with the promotion. Promotions are always subject to change and that said, I hear your concern that the overall value feels reduced compared to before. I’ll pass your feedback on to the relevant team, especially regarding the increased playthrough and reduced spin value. Thanks
So I deposited over $150 on 6/10 and it’s now 6/14 and still the prize wheel isn’t working. What a joke!!!