I’ve put in wayyyy too many dollars into this casino and the thanks I get is basically just to get slapped in the face. The reward system is far too disproportionate to overall deposit amount/tier level. But I guess you’re welcome for all my hard earned money I impulsively throw away thinking that maybe it’ll be different. I’ll be closing my account really soon.
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I understand your frustration. I mean, no one likes to lose, especially when it involves money. I’m sure you are well versed in how slots work. There won’t always be a payout from your spin, and more often than not, players lose rather than win. Food for thought: you may want to switch up the slots you are playing and maybe try putting your eggs in different baskets. We have a few newly released games, such as:
Merge Up
Make You Rich
Pho Sho
Take The Bank
Klondike Gold
As it relates to our reward system, this is unfortunately not linked to your tier level. Your tier level is only related to the conversion rate for Reward points; the higher your tier, the lower the conversion rate. We are always happy to extend freeplay exceptions to loyal players like yourself, but it is sometimes the case that one is not available whenever you express interest in receiving one. You can feel free to make use of other promotional offers on our website and Twitter page while you wait for more appealing offers to become available.
I agree so disrespectful I deposit at the least $100 a day and I’m rewarded $2.50 for my loyalty, their gonna lose my business too another website will appreciate us more for sure!
Welcome to the community. Unfortunately, we are only able to extend exceptions to your account once available. Feel free to check out an active promotion we have here on the forum.