I deposit WEEKLY! I never get these banners. I can’t tell you the last time I’ve even received free play from cust. Svc. Every time I spin the wheel it’s only 750-1500 points. What’s everybody else doing that I’m not?
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Kindly note that all promotions are made available at the discretion of the Marketing department @Lottzilla.
Kindly note, your marketing department really pisses me off.
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Who do I contact at your marketing team?
I agree. The more that I continue to play here the less I’m valued, which makes absolute no sense.
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please clarify how this bonus really, REALLY works, because once we get the $30 there’s a playthrough of 10x which includes deposit and $30. when i first got this issued to me the play through
was $800 okay (50+30) and you guys clarified for me and it make sense.
so what is this now? it was just manually issued to me and its now reflecting this, i swear everything is never consistent/ and hardly ever on the same page.
Kindly note that there’s no direct contact to the Marketing department @Lottzilla. For any inquiry regarding your promotions, please contact Customer Support via live chat or email.
Sorry for the late reply @markymark915.Upon reviewing your account, this has been already handled by Customer Support.
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Same thing happened to me. It said $30 with 3 deposits. I clicked and deposited 3 times over $30 and they won’t give it to me. There is a reason I stopped playing here !
Hi @Nicomeit , were very sorry about this matter, but let me check this fro you and will get back to you shortly.
Hi @Nicomeit, upon checking your account I can see that this matter is already handled by Customer Support. If you more question about it we suggest to follow it up directly with Customer Support. Thanks for understanding.
They didn’t help me. But okay !
Hi @Nicomeit , were very sorry about this matter but we cannot override what Customer Support decision is… Thanks for understanding.
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Same here! Customer service was rude and didn’t help me either
Hi @Hoffmann52 , were very sorry to hear about this matter and we will pass along your feed back to the relvant team. Thanks