After completing the free spins, the game crashes and doesn’t award winnings. Please advise.
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Mine crashed on me before my last spin.
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Same with me
I can’t even get chat support won’t stay connected:
Hello I am having the exact issue and I won anywhere between $5-10 on the free spins for Leprechauns Golden Trails and my game also crashes right before the last free spin. And not even what I won has been credited to my balance. When I look in transactions I can see the bonus I used but has a $0 win result. I did alll the troubleshoot steps and still nothing. Chat never shows up and so I came here. At least I’m not the only one. @moderators
Didn’t get to complete my free spins before the game crashed and wasn’t awarded my winnings
They did say that today is maintenance and expect that some games might have issues. Guess we could’ve waited to play the free spins but either way they will definitely make it right with us. They always do. At least in my experience.
Yeah I couldn’t get mine in
Hi Everyone, we do apologize for the issues everyone encountered, we will look into this and will get back as soon there is an update about this games, for the time being we advised everyone to do the basic troubleshooting below;
Clear your cache and cookies.
Restart your device.
Log back in using incognito mode and try duplicating the page.
If these steps don’t resolve the issue, please try accessing the site using a different device and browser.
Furthermore, once troubleshooting is done, we suggest to go back to the game where you had issues with and If you’re still encountering difficulties, we kindly ask that you provide a screenshot of the error you’re experiencing, along with any other relevant details in a private message. This will help us assist you further.
Have you attempted any troubleshooting steps? (Y/N)
Did you visit other sites? (Y/N)
Did you clear your cache and cookies? (Y/N)
Did you try another browser? (Y/N)
Are you using a mobile device? (Y/N)
Are you using a desktop? (Y/N)
What browser(s) are you using?
What operating system (OS) are you using?
What internet service provider (ISP) are you using?
Hello everyone, this matter has now been addressed via private message, and we will be closing this thread. Thank you for your understanding
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