Hi @Jdieppa14,
We know that it’s frustrating to that the rewards have not been working as expected. Upon review it shows that we manually added the deposit bonus that you were missing last week. We also added the bonus for this week as well. Furthermore it appears that you are able to use the prize wheel.
Shockingly the prize wheel just worked for me for my single daily spin. 3000 points. So im happy to have received todays spin but where is the all supposed compensation that I “won’t be missing out on”? For all the other days that I wasn’t able to.
Sometime last week any of my bonus offers disappeared and I still don’t have any at this time. I haven’t received perks points in 2 weeks either. Idk how this is making up for everything that I was told I was to receive or inconvenienced by.
Has anyone else received compensation for their spins? Or perk points?
Not sure what was reviewed because I, personally, was never missing a deposit. Never said I was.
But yes… points were issued. Was under the assumption those were generally issued in regards to the deposit issues with the site since I believe the wheel was still working that day.
However… update… yes the prize wheel is up and running… came through for me with a whopping 1500 points. Could only spin it once…
Contacted support regarding missing spins or points…
They said no compensation can be issued
We do not have any information regarding further compensation at the moment. However, you’re welcome to reach out and check directly with Support if you’d like — they’ll be in the best position to confirm. Let us know if there’s anything else we can assist you with!
They’ve issued 10 bonus spins… awesome! The catch… you can only use 1 extra spin per day.
In other words, more waiting lol
I spin once but my second spin didn’t work
Hi @te3bird,
We believe your concern has already been addressed by our Customer Support team. If you have any further questions or need additional updates, we recommend following up directly with them, as they’ve advised you to wait for further resolution.
Thank you for your understanding.
I have a question regarding my weekly bonus
Hi @Tank206, I’ll will private messageto assist you further. We appreciate your patience and understanding as we look into this.