***Daily Prize Wheel***

The bonus does specifically state ‘Bitcoin 50,000 Rewards Points’

As for your spins, these can take up to 24-48 hours.

I’m aware. My point is every other bonus I’ve ever used that said Bitcoin, any crypto was OK except mBTC.

1 Like

@moderators way to just ignore my post from yesterday and answer everyone else.

this new free spins wheel does not work and I didn’t get any of my crypto exclusive perks with my deposit. Please apply

1 Like

Ok so just what time did I make my deposit so I don’t have to keep checking back to see when they are going to be issued? Geez I’m just so over this :roll_eyes:

1 Like

@jkaplan2014 using a tag @moderators does not notify us. Could you please clarify what do you mean “does not work”? You cant spina wheel? spins are not added to the account? Besides, please clear cache and cookies, or use another browser. It may help.

@jewell36 you can check all the deposits from the Transactions.

@Kazzmoplitan, just for the clarification, you managed to spin the wheel and the winning spins were not credited to the account, or you can’t spins the wheel at all?

I have not seen the wheel at all. I haven’t done any spins.

2 Likes

@Kazzmoplitan thank you for clarifying. This information is provided to marketing and we’ll get back to you as soon as possible.

Same here’s I cannot spin the wheel it’s stuck on grey. I was told same t I g about clearing cache etc but still doesn’t work

2 Likes

This was already escalated by CS for you.

Yes it was escalated almost 48 hours ago and nothing… the escalation team does not exist. Every time I’m told my issue is being escalated i never get a response and it never gets resolved

2 Likes

It will get resolved. I have checked on the ticket for you.
CS will reach out to you with an update.

Well how nice I’m getting dangerously close to 48 hours…maybe I’ll get my points and spins soon :yawning_face:

I am also waiting for my 25 spins and 15k points. I can’t get through to anyone on the chat. Its been 48 hours, we’ve been through this before. What the heck is going on?? @moderators

@Walter what in the world is going on with the bonuses/perks lately? you remove matchplay as a deposit option out of nowhere, come up with some insane 5x spin at $0.20 on who the heck knows what game, now we can’t get through to any person on chat. ALL for the exact same reasons: you aren’t adding our rewards in the alleged “automatic” timeframe of 24-48 hours. Im right here with you @jewell36, just painfully waiting for these to be added because there is no useful support to speak of at this point.

1 Like

@Djdekkstar can you please clarify if you have issues with spinning the wheel or getting the spins after spinning the wheel?

This new promotion the “daily prize wheel” is fantastic :roll_eyes: not . The first time I made my $30 deposit I didn’t get any spins this time I do get to spin , but I get one free spin that’s it that’s all I get for my BTC exclusive bonus one freaking spin, which of course amounted to $0.00 won! This is a joke!

3 Likes

Spinning what wheel???

I have deposited 3 times and it’s all been weeks apart still haven’t been able to spin the wheel . I have submitted 2 claims get the same email clear cache still done work come on guys !!! The wheel has been grey and stays grey I’m owed 3 spins !!!

Somebody post a screenshot of this wheel y’all are speaking of. And moderator whasup with my weekly points and spins?