The wheel doesn’t even work (at least not for me) also no way to actually access from the website. I got a link from a support agent to find it, even though it doenst work.
Here’s the link:
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So, does this mean that the 25 free spins and 15,000 rewards points are no longer offered? Or is the prize wheel in addition to the other rewards? I guess it doesnt matter, because i have not received any of the btc exclusive rewards this week
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The wheel is in place of the usual spins at this point, this may or may not change moving forward.
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Jesus this wheel promo is an absolute joke. Ive spun like 6 different days and get 1 spin for 20cents each day. Horrible. Whoever is on charge of these promotions must really not understand how much money they are losing taking benefits away that were promised to verified depositing players. Until this changes im out. Its been real !!!
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They gave me 1000 perk points to thank me a whole .68 smh
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they said they have put out a ticket and will message me within 24-48hrs
has any CS ever got back to any yet? i want my points and free spins i deposit almost every week since being a member!!!
There is a pending ticket that CS sent to marketing for you.
They will reach out once they get a response.
Update: after waiting 4 days for a response, I get this in my messages:
*I’m contacting from Cafe’ Casino Customer Service.
We would like to thank you for your continued loyalty to us here at Cafe Casino.
I’m contacting you about an escalated issue with the Prize Wheel Promotion.
A review of your account confirm that your account is currently not eligible for this promotion.
If you require further assistance, don’t hesitate to contact us via Live Chat.
Regards,
Cafe’ Casino Customer Service.
service@Cafecasino.lv"
the fuck is this? no free spins/bonus points and no prize wheel!?
WOW
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no free spins, no bonus points, and I’m ineligible for a the prize wheel??? and yet my crypto exclusive page still shows this:
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Note that the reward points have now been added as we do see that you received neither. We’ve also provided a bonus to replace the value of the spins.
Are we also no longer receiving the points adjustment bonus?
Havent gotten mine either
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If you were part of the prize wheel members then you wouldn’t receive 15000 points I don’t believe.
I was referring to the “little gift” bonus
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So my account also shows the old benefits, though i got the notified about the wheel. I made my deposit and waiting on something…oh wait just got to spin the wheel. Wow! One $.20 spin. Jeez. Thanks.
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So I haven’t received even one bonus per week? When I made the 30 dollar deposit required, no spins or points ??
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You received a message about using the prize wheel on the 9th, have you tried using this?
Me too. Deposited on February 13th didn’t get spins, didn’t get a wheel, didn’t get points, didnt get a followup email. My escalation ticket was on at the 17th
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Yes, that’s the link I have used to find the wheel period
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So why doesn’t the wheel work for me?
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