Hi @Guttertrash, we reviewed the ticket and it shows that you should try clearing your cache then giving it another try as should work fine.
Hi @Lhowland225, Please try clearing your cache as well. Also please provide a screenshot of the error you receive so this can be further reviewed.
I have cleared my cache so many timesâŚ
Please send an email with the screenshot of the error message you receive.
This is all it looks like when I open it from the message you referred to earlier. Never worked one time, I cleared my cache, restarted cell, tried different browsers⌠itâs always the same
Please try a different device and let us know if this still persists. If this still occurs, sending an email with the screenshot would be awesome for further escalation.
I made a deposit monday. Havnt been able to spin once. It does not work. I also did not get my points or free spins. Therefore i get nothing from promotions. Wonderful promotions guys.
I signed up for this because it says 25 spins. I got to do the wheel yesterday and got one, spin. What the crap is this??? I would not have made a qualified deposit had i known this. And no i did not receive anything stating that this spin wheel joke was in place of anything. There is nothing stating this. Period. I want my spins.
Ive yet to receive my 25 spins. This is what the page says and this is what i signed up for.
I see that youâve answered to peoples concerns. I have made a deposit this week for over $30 as well as other deposit just playing but I have not received my bitcoin exclusive rewards that I would very much like please. You guys used to be on top of it then I would get it the same day sometimes right after but not only have you cut things down and Iâm not saying you personally just the company you have reduced the reward system. I was told after two days to contact you if I had the same problem again not you, but the company know I canât get through to anybody I would just like to receive the little rewards that you guys do offer, which I am grateful for I just wish it was like how it first was it seems like my girlfriend who never plays gets way more stuff than me who consistently plays.
That is incorrect. Your system is wrong. I have absolutely not been able to spin the wheel since last week. It has been gray all week.
Its ok though no need go respond. Point is wheel has not been working for me this week. Its ok though its not like 1 20 cent spin will help me im just letting you know theres an issue with it and alot of people are having issues.
This promotion just might be the worst one in the history of gambling. Just a few pointers for all of you struggling to even spin the wheel. YOU DO NOT HAVE TO DEPOSIT $30 EVERYDAY TO UNLOCK THE WHEEL! Once will do the trick. I go to the message they sent out on the 9th in my inbox and select the âspin nowâ link everyday. Its going to load up and be gray the 1st time it loads (everyday you spin after your 1st spin will be this way), i then have to refresh the page and the wheel then becomes orange and im able to spin. Once its done giving u 0-5 spins (ive hit 10 twice and won on 1 spin of those 20) if you click on the game logo it will take you to the game. From there its a crap shoot if the spins show up immediately, if not i back out to the home screen. Now sometimes i can go right back to 777 and the free spins prompt will appear but sometimes i have to go back to my messages and open the link that they send each day saying the spins are ready.
Hope this helps someone get their spins they deserveâŚhowever dont expect to win anything. Ive spun roughly 60 spins since the 9th and ive literally had 3 winning spins. 2 at $1.60 and one for .70 cents. I havenât won a penny in 6 days and counting. Im going to finish out this week and spin what ive already paid for but after that Iâm done. Ill take my money elsewhere that has guaranteed crypto benefits. Good effort promotion department! Drove away another paying customer! Smh
Walter. I was not a perks member then. I never once recieved any spins or sny perks Period. Because i wasnt a perks member before. I just upgraded to crypto perks because the damn page kept coming up for no reason so i decided to read what the offer was. Free upgrade for some perks. One of which being 25 spins. I absolutely love free spins so i clicked to be w perks member. So no i absolutely was not notified on the 9th. I wasnt a perks member the 9th so that message on the site yall sent meant literally nothing to me. I will not accept this wheel joke as my perk because the FACT OF THE MATTER IS I SIGNED UP FROM THE PERKS PAGE JUST A FEW DAYS AGO specifically for the free guaranteed, spins. Now if this wheel wasnât, number ONE, rigged, and to top it off yall actually put 0 spins and even 1 spinâŚas a reward. This is no reward. This is a joke. A the damn thing literally only lands on guess what numberâŚyep. 1 damn spin. This is not what i signed up for. I see another moderator on another chat on here telling people there account isnt qualified for the wheel so they get the spins and points still. Well guess what. That means they are in fact still available and damnit i want what i signed up for before this casino loses not just me but oh so many depositing players because of this literal just scam
@Cassgale11 I understand your disappointment and weâll make sure to pass the feedback to the marketing team. Youâve been enrolled in the program from October 14th. The message was sent about the changes on February 9th and youâve read it on February 16th.
@JustSett the 24 hour timeframe is yet to pass since your qualifying deposit. This was also addressed via CS department.
Agreed. Theyâve already been on ppls sh*t list the last few months bc of how little they do for their players. Along with how much ppl just donât win anything on any games. So for them to then take away our perks/bonus spins & give us this joke of a wheel that literally gives you 1x free spin about 5 out of the 7 days u get to spin itâŚ.well, their gonna end up loosing quite a bit of money due to all the loyal, regularly depositing players that quit playing on their site. Itâs ridiculous & your right, whomever is in charge of their promotions/bonus team or whateverâŚ.well, their by far the WORST at their job! 
So idk, I really hope they get their stuff together so that I can continue making deposits on a daily basis. But if not then Iâm just gonna have to find a new casinoâ:smirk:
So I have finally been able to use my spin after 5 days of clearing cache reloading website trying different systems and it only allows me to be able to spin one time shouldnât i be able to get at 4 spins since o made my iniatal deposit
