Cmon man its been over 3 and a half months now with no crypto spins after hearing we escalated this and i called management still nothing!!! I should be comped something…please
@spencerbrown2 I totally understand your disappointment. As I mentioned earlier this must be related solely to your account. We’re getting more attention from the management on this particular case. I’d kindly ask you to bear with us on this.
Im still waiting for my free spins from the 12th and today. U would think cafe casino would give customers some sort of compensation for not getting the issue fixed
Spins should’ve been added to the account. You received communication on this from CS as an Account Message.
I still haven’t recieved my free spins from yesterday and today
Here we go again. I finally hit 200 spins and nothing is showing up. It’s not even in my transactions
@Jlonghair They were added on June 14th.
@boucherjess Nice win! Spins will be added within 2 hours from the Prize Wheel spin.
I already spoke with CS via chat. They are not in my account at all. Not even showing up in my transactions. Every single regular player knows that it takes less than 10 minutes for the spins to load when working correctly. This is super annoying.
No i got my 5 free spins from the 12th i spun Yesterday and those weren’t added and I spun today and havent gotten them
It’s apparently broken. Again.
@Jlonghair I’ll take a look.
@boucherjess we need to wait for these 2 hours. If they will not be added I’ll further check.
It’s been two hours
Can you please check for my spins as well? Thank you
It’s been over hours . And nothing. Last time took a day. And one time never received. Not much we can do about it i guess. Out of our hands. Just gotta cross your fingers and pray.
I just received a message that spins have been issued. Thanks
This is being looked into. We’ll get back to you as soon as we have an update.
Yea it’s broke still
Wth walter i just got a message that im not eligible for the prize wheel. After you take away my free spins and points now i get nothing…wtf i been a crypto exclusive member since day one…and after making months of qualifying deposits i get scammed out of my rewards. This is bullshit…
We’re still looking into this. It’s under investigation. We’ll keep you in the loop.