***Daily Prize Wheel***

Promotions
#1945

Hello. I’m a VIP and deposited the required amount however my wheel is not active. I was able to spin it twice but it’s not showing available for the third spin.

Thank you.

#1946

Can someone check my wheel spins? I should be able to spin but it’s saying deposit required

#1947

Hi @ssabrinam apologies for the delayed response, let me check and PM you. Thanks

#1948

Hi @PiratePowell , let me check and I will be with you soon via PM. Thanks

#1950

:loudspeaker: Notice to Everyone

We have received reports about an issue affecting the Prize Wheel feature. Our team is already aware of the situation and is currently working on a fix.

We sincerely appreciate your patience and understanding while we resolve this matter. Updates will be shared once the issue has been fully resolved.

Thank you for your continued support.

#1951

Mine has been fixed. Thank you!

#1952

Wonderful! Thank you for letting us know!

#1953

:yellow_heart: The issue has been fixed guys, but anyone still needs help please contact support or us via PM. :yellow_heart:

#1954

So it seems youre changing the prize wheel… to require almost double the deposit ($30 is now $50+) for less than half of the original spin amounts (7 spins is now 3)? Are there any other changes to the prize pool like increasing the minimum the amount won or is this just a blatant downgrade?

1 Like
#1955

At the moment, we do not have any information regarding possible changes to the minimum prize amounts or other updates to the prize pool itself. Very sorry, but we can only confirm the changes currently visible on the promotion.

#1956

This is so upsetting!!

1 Like
#1957

I’m truly sorry that you feel this way but thank you very much for your honest feedback.

#1958

1000088642
10000886421080×2400 102 KB

@moderators getting above after clicking spin the wheel button. Already tried incoginto + delete cookies

1 Like
#1959

I am getting this EXACT THING when I hit spin the wheel. Are we going to lose our spin for the day??? @moderators

IMG_3909
IMG_39091179×2556 163 KB

#1960

We’re sorry to hear about the issue with the prize wheel. Could you please try clearing your browser history, cache, and site data for all time, and then try again?

#1961

Hey guys just circling back! I see that you were able to access the Prize Wheel. Feel free to let us know if you require any further assistance. :crossed_fingers:

#1962

Can you see if I’m eligible?

#1963

I’m looking into this for you.

#1964

You’re entitled to receive this promotion atter making a qualifying deposit of $150 or more on a single transaction @Eddwin17.

1 Like
#1965

My wheel hasn’t been working all week and I made a $50 deposit. Can you please see what is going on? @moderators