Apologies for the delayed response, @amymichelle727. Could you please share the error message you’re receiving when you try to use the prize wheel?
It is saying deposit required which I have already deposited. I contacted support, they said there is a known problem going on and they don’t have an eta
Hi @amymichelle727, apologies for the delayed response and for the inconvenience, it seems that the customer support have assised you on this matter. If you have any other concern please do not hesitate to let us know. Thanks
Yeah they assisted me but the wheel still does not work. Am I going to getting my spins that I qualified for? Please advise
thats exactly what happend to me never got my free bonus
Apologies for the delayed response @amymichelle727 let me check this for you and will be with you soon via PM. Thanks
HI @corina_16 apologies for the delayed response, I will PM you as well so we can understand what happened. Thanks
What kinda crap is this they changed the prize wheel to a 50 deposit and the prizes are still crap!! And instead of 7 days you cut it to 4 days . Cafe casino you guys are turning into hot garbage fast
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We completely understand your concern, @cadidave25, and your feedback has been shared with the relevant team. Thanks for your feedback
Prize Wheel still a joke , constant $1, $1.50, $3, spins!
Give me a break! Cafe sticking it to us!
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We understand how you feel, and we appreciate you sharing your feedback. While smaller prizes can certainly be frustrating when they come up repeatedly, the Prize Wheel is designed to offer a variety of rewards, including both smaller and larger prizes.
Every spin provides an opportunity to win, and many players have enjoyed some of the bigger rewards available. We value your input and will be sure to pass your comments along to the team for consideration.
@Basskitkase at least you can spin. Mine says I need to deposit which I did twice two days ago and it’s not fixed yet😡
Apologies for the delayed response @jewell36 and we’re very sorry to hear about this matter, let me check your account and I will be with you soon via PM. Thanks
Join the club!
They gave me my two spins now it’s back to Depaoit required. They still owe me two spins
Hi there, thank you for your message.This has been addressed via a private message.
i made two qualifying deposits yesterday and don’t have access to the wheel
Hi @mcrowdy I hope you are doing well! In order to qualify for the Prize Wheel, you will need to make a minimum deposit of $150 in a single transaction. This will grant you 3 days per qualifying deposit.
odd… it says right on the main page that a $50 deposit makes it eligible
This seems to be a display issue. However, the current eligiblity is a minimum deposit of $150. @mcrowdy