Prize Wheel Unavailable Nov 18th

Website Updates
#1

Guys we are aware that some players are unable to access the prize wheel, we will provide any updates here as we get them. Thanks for your patience.

#2
#3

Every time I click to spin, I get the following error. I’ve tried two browsers and two devices. Same error. Help.

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1 Like
#4

Same here ugghhhh so frustrating

#5

I’m kind of glad it’s not just me.

#6

I get the same message.

#7

I hope they compensate for inconvenience

#8

I get the same message

#9

Same

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#10

same here I put in a ticket with customer service but they are advising the 24-48hrs for a response.

#11

This needs to be escalated. Will PM you @Hazmat47 @Rlk2326 @Werddia100 @Ebony09 @Mikecaze

#12

Yup same here, same cut and paste useless reply’s from support as well. It gets old …. Anytime errors occur , compensation isn’t provided … same with issues being escalated , never had a reply from the casino on any issues after being told “I will ahead to escalate the matter “….

#13

Hi there. I’m receiving the same error message as everyone else when I try the wheel.

#14

PM sent @sadfred @Scottisfogg

#15

are you able to assist?

#16

PM sent @ssabrinam.

#17

were you able to access the wheel?

#18

Thank you very much for all your reports and we’re truly sorry for the inconvenience. This is currently being investigated.

#19

Same. The pretending they know nothing of the issue is the worst.

#20

We’re are aware of the issue. Is currently being investigated as advised on the banner of this post.