Is the problem resolved? Is everything working properly right now? And whatās the progress on crediting deposits that were made earlier today and didnāt post?
Why are we still having to wait for our deposit? It has been over 6 hours since my bitcoin deposit was completed and transfer was done. WTF??? Why will no one respond on chat? Nothing worse than sending money and being ignored. Ive played on here, Bovada and BVX for years. This is BS that I cant even get someone to explain what is going on
This is crazy. Can we not get our money back or something? I made a deposit 10 hours ago
Can we not get a bonus in our account or something while we wait Iāve tried all day to get through to an agent and no oneās responding
Please reach out to customer service via live chat for assistance with this request.
Do you have access now?
I made a deposit yesterday using Bitcoin and nothing has been added to the account.
Is the problem resolved? Is everything working properly right now? And whatās the progress on crediting deposits that were made earlier today and didnāt post?
My deposit isnāt Showing up on my account. I use bitcoin lightning, and it usually goes through instantly.
And Iāve tried six or seven times to get through to an agent and itās not letting me through or connecting me with you one
Unfortunately, thereās no update or ETA on the deposit issue just yet. As soon as we have more information, weāll be sure to share it.
What customer serviceā:rage:
Theyāre is no customer service!
Deposits from last night will be credited to accounts and adjustments will be made by the Payments Team, but it will take some time. 
I still donāt have my money. Iām past the point of being pissed. In the meantime, how about credit my account with rewards pointsā¦ this is bsā¦ total bsā¦
Iāve reached out to customer service over 10 times and I still havenāt been connected to an agent not one time. This is going on 24 hours now
You donāt really need to speak to CS regarding any deposit that havenāt yet been credited, this will be done as a matter of course by the financial team, due to the high numbers however it may take a little while for them to credit all accounts.
Take a little while? It has been several hours since it was posted the issue was fixed. Why is it taking this long to get sorted?
Iām afraid I cannot give you an exact reason as to why as I donāt know their processes.
However I would imagine that they will firstly need to track all deposits that didnāt credit as they should have and then begin to manually go though and make adjustments as needed.
If it was a simple case of somebody pressing a few buttons and everyone got credited, then it would have happened already, so clearly itās a lot more complex than that