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Website Updates
#107

Why even say anything at all if all you’re going to do is say nothing? Here I’ll help you get started in the right direction answer these questions directly and In a definitive manner. That would be the very first actual update!

I have been waiting now for 36 hours for my deposits. Please release an INFORMATIVE update. What is exactly happening, WHEN EXACTLY to expect our money and WHAT EXACTLY are you guys planning to do as a whole to reassure that we can trust these platforms you guys run!?

I am assuming I speak for everyone missing money and deposits. “Our team is actively working on the issue and hope to get it resolved soon! Thanks for you understanding and patience!” Is no longer a sufficient or acceptable answer or solution!

Thanks in advance.

1 Like
#109

I’m afraid this is all the information we are able to provide at the moment, we can only shard what we are advised.

#110

Well everyone i got through to chat and u know what they told me they told me they didnt recieve my deposit even though i sent them 5 screenshots of confirmation 186 comfirmations i sent them the mempool page showing this the cash app screenshots showing it was sent to the address rhsy provided me and they said they have no record of it on their end. Then they woudnt let me speak to a supervisor. They straight up just disconnected me. How is this ok with so much proof how can they do this. I contacted cash app and they said they cannot reverse bitcoin sends the agent would not helo me he wad short and i mentioned the site having issues he did not say anything about the issues all he did was keep saying no record of it what do i do now i juat am out my money ? This is insanity

#111

Well, thank you for taking your time out to try to figure this out but at this point, I’m requesting my $20.99 back. I’ve sent multiple screenshots and proof. None of my credit cards work still, customer support is still not working please refund my $20.99 to cash app EDITED BY MOD

I know you guys worked hard, but I believe you have an awful situation there which I’m sure it will be resolved and I will be back. II know you guys worked hard, but I believe you have a awful situation there which I’m sure it will be resolved and I will be back. I request my refund immediately. Thank you.

#112

Unfortunately this is not something we are able to do, we do not deal with payments. You can speak to Customer Services to see if they are able to help but they will not be able to send to a cashapp account.

1 Like
#113

Well, thank you for taking your time out to try to figure this out but at this point, I’m requesting my $20.99 back. I’ve sent multiple screenshots and proof. None of my credit cards work still, customer support is still not working please refund my $20.99 to cash app EDITED BY MODERATOR

I know you guys worked hard, but I believe you have an awful situation there which I’m sure it will be resolved and I will be back. II know you guys worked hard, but I believe you have a awful situation there which I’m sure it will be resolved and I will be back. I request my refund immediately. Thank you.

#115

Please see my comment above, this simply not something we are able to do i’m afraid.

#116

I took the $20 bonus for the inconvenience. Still waiting for the deposit to be put in my account. Happy? Not really. Mollified? Somewhat

1 Like
#117

Can you please provide Customer Service/deposit department phone number because nothing else seems to work? Thank you.

#118

I’m not trying to be a jerk or cause any issues but from reading almost every post on here Café casino New there was something wrong with the system. Can I ask why a supervisor or an administrative individual didn’t immediately, and I mean immediately shut down any and all Acceptable transactions for every customer. That would have saved you guys such a headache and so many emails and so much work. Customer support is still not live, and I cannot find a number to save my life to request a refund. This is becoming very concerning.

#119

Frankly I don’t see what the issue is. For crypto it’s all verified by blockchain so they can see that they got the money from us. How hard is it to take the amount received and credit it to the account. It’s not like they need Quincy in here to do it

1 Like
#120

I’m speaking for eveyone refund us our money or I’m mass reporting this shitty website give me my money back. yall know yall messed up im not talking to support I got screenshots and proof of everything im not taking no bullshit compensation I deposited twice Easter Sunday still not posted on my account.

#121

How much longer before my deposit hit

#122

Hurry up and run me my money and when yall refund me im never playing this shit site again! Yall are so unprofessional when it comes down to people’s money there has to be way better communication! I send bitcoin all the time through cash app and spend an extra fee so the money can get there in 20 mins or less!

#123

The farther we get from the outage, the less effort they expend in correcting the outstanding deposits. So with each passing minute, they care less because they have our money

2 Likes
#124

I just texted support they gave me a 20$ bonus not even half of what I deposited I let them know it wasn’t even half of what I deposited they told me that’s all they can do for now! Stake.us is a way better site anyways with way better payouts!

#125

This is theft!!! It has been over 48 hours that they have held my 2 deposits. I am beyond frustrated!!

#126

I took the $20 buy off too not thinking it would be this long to get our deposits back but this is ridiculous.
I just cannot imagine what the justification is for this delay. Look at ledger, ABC deposited XYZ via boycott
with blockchain showing we received it. Put XYZ into ABC account

1 Like
#127

Ok they bro’d down with a ton of perk points. I am officially happy again.

#128

Back in business :ok_hand::sunglasses: