Nobody to chat with at the zen desk at the casino? Whats up with that. I deposited bitcoin and its already bleared coinbase but not being applied to my account.
Same thing here tonight with me
I deposited LTC and it’s not shown after 4 hours of waiting…
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This is nonsense
Hi everyone,
At the moment, we still don’t have any new updates, and access to many of our tools remains limited. Please rest assured that our team is actively working on resolving the issue as a top priority.
We truly appreciate your patience and understanding as we work through this.
Yes, I’m currently on my fourth hour.
Hey I deposited btc 11 hours ago now and I used a btc only bonus… and I just wanted to say (not out of hostility) that btc is the most inconvenient currency that you guys offer… I waited just over 2 hrs for 6 confirmations, only to discover that there was an issue with the system. And I’m not mad- I understand things happen, but I just think btc only offers are less than ideal, even when the system is working as it should…
This is not an issue with bitcoin, it is something that is effecting services as a whole.
It is still being worked on an hopefully we will have some kind of update soon.
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I can’t even contact support via chat on bvx regarding my 100k deposit bonus and it’s always issued by now
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Hello Everyone,
We truly appreciate your understanding during this time. As much as we would like to address all your concerns and issues, we are currently experiencing limited access to most of our tools, which is affecting our ability to assist you further.
Your patience and support mean a lot to us, and we’re working hard to restore full functionality as soon as possible.
Thank you again for bearing with us.
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I know I sound like I’m being difficult but I am not trying to be rude at all… but can a mod please pm me
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By chance do you or your Text have a approximate estimated time everything will be back up and running smoothly? Thank you. Waiting on deposit to show.
Hi, we don’t unfortunately, we are still pretty much in the dark regarding this. All we can advise is we have a full team working now trying to get everything back to normal.
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Is there anything we need to do to ensure the updates are completed on our end? I’m still not seeing $20.99 in my account. Thank you very much.
Hello hopefully this gets resolved soon thank you for keeping us posted
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Yes, I don’t believe it’s fully resolved even though I’m sure you guys are working hard to get it completed for your customers. I’m not saying any money or any updates.
We’re hopeful that everything will be resolved for everyone very soon. We’ll be sure to keep everyone updated with any new developments. Thank you all so much for your patience and continued support!
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Could we get some free vip spins in the meantime? So we can at least play?
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Unfortunately, @Jbm858 we can have anything added at this time.
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Hello all,
Future transactions are now processing as expected. We’re actively working on clearing the pending transactions some users are experiencing. While we don’t have an exact ETA just yet, rest assured our team is on it and we’ll keep you updated. Thanks for your patience!
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